Effective Date: 27th January 2024
Tutsmate Academy is committed to safeguarding the privacy of individuals who visit our website, www.tutsmate.com, and engage with our services. This Privacy Policy outlines the collection, usage, disclosure, and protection of personal information. By accessing or utilizing our website, you agree to the terms presented in this Privacy Policy.
1. Information We Collect:
1.1 Personal Information:
We collect personal details, such as your name, email address, contact information, and other voluntary information provided during website use, service subscriptions, or direct contact with us.
1.2 Non-Personal Information:
We also gather non-personal information, including IP addresses, browser types, and usage patterns, to analyze trends and enhance website functionality.
2. How We Use Your Information:
2.1 Providing Services: We use your personal information to provide the services you request, such as sending newsletters, updates, and responding to inquiries.
2.2 Improving User Experience: We may use non-personal information to analyze user behaviour, identify trends, and improve the functionality and content of our website.
2.3 Communication: We may use your email address to send you information about our services, updates, and promotional materials. You can opt-out of receiving these communications at any time.
3. Information Sharing:
3.1 Third-Party Service Providers:
We may share your information with third-party service providers who assist in operating our website and providing services. These providers are obligated to maintain confidentiality.
3.2 Legal Compliance:
Your information may be disclosed if required by law or in response to legal processes, such as court orders or subpoenas.
4. Enquiry Forms:
When you inquire about new coaching or tuition classes through our forms, we collect additional information, including email addresses, phone numbers, and addresses. This information is used to respond to inquiries and provide information about our coaching or tuition services.
5. Use of Enquiry Information:
Information collected through enquiry forms is used solely for addressing requests, providing information about our services, and facilitating communication regarding coaching or tuition classes.
6. Consent for Communication:
By submitting an enquiry form, you consent to Tutsmate Academy contacting you via the provided email address and phone number for the purpose of responding to your inquiry and providing relevant information.
7. Limited Sharing of Enquiry Information:
We do not share information collected through enquiry forms with third parties, except as necessary to fulfill requests or as required by law.
8. Cookies:
We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device that assist in analyzing user behaviour and improving website functionality. You can manage cookie preferences through your browser settings, but disabling cookies may impact certain features of the website.
9. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for updates.
10. Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
If you have questions or concerns about our Privacy Policy or data practices, please contact us at [email protected].
By using our website, you consent to the terms of this Privacy Policy.
This Privacy Policy supplements the general information provided earlier and specifically addresses the collection, use, and protection of information obtained through our enquiry forms. We are committed to handling your data responsibly and transparently.